FAQ

My Zing is not showing any blue colors
Check to see if the Blue Light Reduction feature is turned on. Turn it off to re-enable blue lights.
Sun, 25 Nov, 2018 at 12:24 PM
How to reboot your Zing
On the backside of Zing there is a small black button. Hold it down for approximately 15 seconds -- the white Zing logo light on the front will flash briefl...
Sun, 25 Nov, 2018 at 11:43 AM
Occasionally my Zing notifications will arrive later than expected, what gives?
Normally Zing alert notifications do arrive quite quickly, most of the time in less than 2 seconds. The most common reason for notifications being delayed i...
Mon, 26 Nov, 2018 at 2:34 PM
Help! My phone/app crashed while doing a firmware update and now my Zing is unresponsive
Don't worry. Each Zing comes with a "bootloader" firmware that will restart the device even if the main firmware becomes corrupt. Here's...
Thu, 17 Jan, 2019 at 12:42 PM
How to update the firmware on my Zing
Zing is the first 100% software-driven smart night light. All functionalities are controlled by a set of embedded software (called firmware) that runs on th...
Thu, 31 Jan, 2019 at 6:23 PM
How does CLOCK mode work?
Zing can be configured to display the current time by selecting the Clock effect from the Playground screen. You can also configure the brightness and acce...
Sat, 16 Feb, 2019 at 12:32 AM